Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Great Service - People Very Helpful Dec 16, 2016

Product worked well, service.

Really Nice Heater At A Great Price Sep 17, 2016

I actually bought 5 Pensotti Wall Panel Radiators, 3 of the 20" x 24" and two of these 20" X 48" units. They are replacing hot water baseboard heaters in a basement apartment. These heaters are stylish, extremely efficient and are priced very nicely. Installation was a snap using the included hardware, HOWEVER, I highly recommend purchasing an extra set of brackets for the 20" x 48" heater due to its weight. I used 3 brackets on each heater for a rock solid... more

Homeowner Oct 14, 2016

eComfort is very a professional company. They answered all questions quickly and thoroughly. The product was delivered incredibly fast. The quality of the product is exceptional. It is solid, streamlined, very well crafted and very easy to install. It was used to replace a standard baseboard unit at the end of a run in a room that was consistently 10-20 degrees colder than the rest of the house in the winter. When the system was tested after install, the difference was immediately... more

Good Purchase Jun 12, 2016

Love the color! Very helpful customer service