Dissatisfied Customer Dec 16, 2016

My current Moline heater's heat exchanger failed. Ordering a new Moline 75,000 BTU Hot Dawg from eComfort" I was assured of delivery in time to be installed for the predicted minus ten degree below zero weekend. Friday morning I called your customer service, "It will be delivered by 4PM." I called again at 3:00 PM. "It will be delivered by 4PM"... I called again at 4:30, no delivery? Your customer serviced called the shipping company "Can't find the heater... more

I Ordered A New Boiler, You Delivered . . .peace Of Mind! Jul 12, 2016

Several years ago my wife and I purchased an old 3 story Victorian style home in Norristown, PA. The house had an old oil fired steam boiler that literally vibrated the floors every time it started. Well, last winter the old boiler sprung several pin hole sized leaks and shortly thereafter it failed. I started doing research and found your website, used your calculator and made the purchase. Once delivered, my wife and I took over from there with the installation. We went from an old,... more

Triangle Tube Smart 50 - 46 Gal. - Indirect Water Heater Review Oct 01, 2016

It works good except mine started leaking all over the floor inside of 2 yrs and now my contractor says he hasn't heard from the dealer for the warranty. No drain in on the unit so I can't just move it out of my basement.

Excellent Service Jun 09, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more

Too Early To Tell Oct 23, 2016

Hooked up the heater in late June, so no way to tell how it will work when the cold weather arrives. Hook up was easy, except the schematic didn't really tell which of the possible 5-6 spots the two line thermostat was to be hooked. Blew a fuse the first time I turned it on, but the second placing of the thermostat lines worked.