Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Quiet, Easy Installation. Dec 19, 2016

This was my first mini-split installation, and it was time consuming but easy. The system is very quiet while running, easily have a conversation standing next to it and I can't hear it standing around the corner of the building, 10' away. The installation is on a semi-secluded lake cottage with only nature for ambient noise, it is that quiet. The indoor units (-18 and -09 wall mounts and 2 -09? floor mounts) are also very quiet in cooling mode. I have not tested heating mode. Notes for the... more

Nice Choice Nov 02, 2016

The radiators went together very easily with the connections provided to the heating pex and there were no leaks. very easy to bleed. they provide much more heat than I was getting from my old wall convectors and seem to retain the heat a long time after the boiler is off. Not hard to hang either as long as you separate the hanger prongs in increments of 1/2 inch. Also, my wife was pleasantly surprised by the appearance

Great Stuff Oct 10, 2016

I have used this product before. I would not do a shower using any other product. You spend a lot of time and $ doing a new shower, you should do it right. With this, I know everything is sloped properly, the products fit together and it will be waterproof. We used the shower for a few weeks while tile was on its way last time as the shower is watertight, even without tile.

Very Good Service Dec 14, 2016

Very good price