Excellent Equipment Poor Documentation Apr 20, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Works Very Well, Good Customer Service From Ecomfort Mar 30, 2016

I installed the indoor and outdoor units myself including all the electrical work. Initially I installed GFCI circuit breaker per Daikin's installation manual, but it tripped every time the compressor cycled on. I replaced it with regular 20A, 220V, single-phase circuit breaker and it's worked fine ever since. I had a certified HVAC tech install the line sets and test for leaks.

New Yorker Aug 23, 2016

Received my New Yorker. Very easy to install tried it works good only thing now is waiting for cold weather to test how good it is sure its be the best.

Works Great Mar 30, 2016

Works great

Homeowner Oct 31, 2016

eComfort is very a professional company. They answered all questions quickly and thoroughly. The product was delivered incredibly fast. The quality of the product is exceptional. It is solid, streamlined, very well crafted and very easy to install. It was used to replace a standard baseboard unit at the end of a run in a room that was consistently 10-20 degrees colder than the rest of the house in the winter. When the system was tested after install, the difference was immediately... more